Frequently Asked Questions

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  • What areas do you service for pool installations and maintenance?

    We proudly serve Jasper and surrounding communities in Southern Indiana, including Dubois County and neighboring areas. Contact us for specific service area details.

  • How often should I have my pool water tested?

    We recommend testing your pool water weekly to maintain proper chemical balance. We offer FREE professional water testing at our store, providing you with a detailed analysis and treatment plan.

  • Do you offer pool opening and closing services?

    Yes! We provide complete pool opening and closing services to ensure your pool is properly prepared for both swimming season and winter months. We recommend booking these services in advance.

  • What brand of hot tubs do you carry?

    We are proud to be an authorized dealer of Royal Spa hot tubs, known for their quality and reliability. We carry most parts in stock.

  • How long does a custom pool installation typically take?

    While each project is unique, a typical inground pool installation takes about 4-6 weeks from groundbreaking to completion, weather permitting. We'll provide you with a detailed timeline during consultation.

  • Do you offer financing options?

    We do not offer financing options however we can help you get in touch with the right people!

  • What type of pool maintenance services do you provide?

    We offer comprehensive maintenance services including chemical balancing, cleaning, equipment checks, repairs, and regular maintenance programs. We can customize a maintenance plan to fit your needs.

  • How often should pool filters be cleaned or replaced?

    Filters lifespan can be several years with proper care. While regular cleaning and maintenance are essential, there's no fixed replacement schedule – each filter's lifespan varies based on usage and conditions. Our team can inspect your filter during maintenance visits to determine if replacement is needed.

  • What warranties do you offer on pool installations and equipment?

    We stand behind our work with comprehensive warranties on installation and labor. Additionally, we offer manufacturer warranties on all equipment and products we sell. Specific warranty terms vary by product.

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